Contains clips from Perry Mason, New Amsterdam, Good Girls, The Good Doctor, Sharp Objects, How to Get Away with Murder, S.W.A.T., Shameless, Major Crimes, AJ and the Queen, Big Little Lies, NCIS: Los Angeles, One Mississippi, Vice, 3 from Hell, and Rizzoli & Isles.

Contains clips from Last Man Standing, Shameless, Good Girls, Modern Family, Life in Pieces, One Mississippi, Jane the Virgin, and Fresh Off the Boat.

Guest starring as Delilah Tillerman, a loving wife who finds her husband pinned between two cars on Christmas Day. As the firefighters of Station 19 work feverishly to save him, her husband asks her to sing his favorite carol.

Recurring as Abby Steele, a prison guard who keeps her peers and inmates in check and protects the facility's teacher (Dianne Wiest) from harm.

Guest starring as Loretta, who like many others in her neighborhood, is unemployed due to the pandemic. When questioned by the S.W.A.T. team, she stands up for three young men who are using stolen funds to pay rent for the residents of her community.

Guest starring as Anne Fairbanks, the principal of an elite preschool that series regular Nancy Travis wants her grandchildren to attend.

Guest starring as Terry, a building inspector, who inspects a spa store owned by series regulars Christina Hendrix and Matthew Lillard.

Guest starring as Nina Preer, the secretary for the police department, who meets with Officer Paul Drake (Chris Chalk) after hours.

Guest starring as Louise Galena, a formerly obese patient, who has excess, saggy skin as a result of her rapid weight loss. She is distraught, because she cannot afford the surgery to have the excess skin removed.

Guest starring as Beth, an optimistic patient of series regular Freddie Highmore.

Recurring as Olga, a tough but lovable waitress who works with series regular Emmy Rossum.

Recurring as a nurse in a rehabilitation hospital, treating series regular Amy Adams.